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Privacy Policy

1. Introduction

At Ecoplus Company Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in relation to our website, services, and SCAME EVSE products. By using our website or engaging with our services, you consent to the practices outlined in this policy.

2. Information We Collect

We may collect the following information when you visit our website or use our services:

  • Personal Identification Information: This includes your name, email address, phone number, and other contact details provided when you request information or subscribe to our services.

  • Technical Data: Such as IP addresses, browser type, and usage data collected through cookies to improve website performance and user experience.

  • Transaction Data: Information related to purchases, including payment details and records of communications regarding the project.

3. How We Use Your Information

We use the personal information collected for the following purposes:

  • To provide and improve our EV charging solutions and services.

  • To communicate with you regarding project updates, services, and support.

  • To process and manage billing and payments.

  • To offer promotions, new services, or events related to our business.

  • To ensure compliance with legal obligations and protect against potential fraud.

4. How We Share Your Information

We value your privacy and do not share personal information with third parties, except:

Service Providers: We may share your information with trusted service providers and partners involved in the project, such as installation contractors and payment processors.

Legal Compliance: If required by law or legal process, we may disclose your information to regulatory authorities or in response to legal requests.

Business Transfers: In the event of a business sale, merger, or restructuring, personal data may be part of the assets transferred.

5. Data Security

Ecoplus takes data security seriously and implements appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Your Data Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You have the right to correct any inaccuracies in your personal data.

  • Deletion: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

  • Objection: You may object to the processing of your personal data for marketing or other purposes.

​If you wish to exercise any of these rights, please contact us at the details provided below.

7. Cookies

Our website uses cookies to enhance user experience and track site traffic. Cookies are small files stored on your device that allow us to remember your preferences. You can manage your cookie settings in your browser at any time.

8. Changes to this Policy

Ecoplus reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of any modifications.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Ecoplus Company Limited
Email: info@ecoplus.co.th

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